Nostalgia, ‘Manufacturer and trader of jewels and gift items’ with the distinctive title Nostalgia Chrisostomos Tsindilas, tax reg. no: 111371305 firstname.lastname@example.org tel number +30 26740 33113 has created nostalgia-ithaki.com, an electronic shop promoting and distributing the business products via the internet. Before visiting and using the e-shop, we advise you to carefully read the following terms and conditions for the use of our e-shop. You must be assured that you agree with the following terms and conditions because any further use of this e-shop, automatically means that you express an unreserved consent with the given terms. The following terms and conditions consist the terms with whichNostalgia transacts in compliance with the principle of bona fide and L/ 2251/1994 regarding the consumer’s protection.
1. Terms and conditions
Nostalgia reserves the right to unitarily and without any notice amend or renew the present terms and conditions and thus, all transactions conducted via its e-shop in accordance with its needs and commercial laws.Nostalgia undertakes the obligation to inform the users for any amendments and changes via the website of the present e-shop.
2. Information and products provided
Nostalgia is bound as far as the completeness and validity of information supplied in this website are concerned. The accuracy of the data and characteristics concerning products and services are concerned are accurate as can be, subject to any technical or printing errors that might unintentionally arise, or for any discontinuation of the website function due to force majeure.
3. Limitation of liability
Nostalgia cannot guarantee the availability of products but it does guarantee the end customer that one will be informed when a given product is unavailable Nostalgia is only liable for fraud and gross negligence in the case of delay of delivery of the products ordered and for the information supplied by or the services provided via its website.
4. Rights of intellectual property
The whole of the contents displayed on nostalgia-ithaki.com , including images, graphics, photos, designs, texts, services provided and products, consist the intellectual property of Nostalgia. which is protected by the relevant provisions Greek Law, European Law and international conventions. It is prohibited to copy, analog/digitally record and mechanically reproduce, distribute, transfer, download (other than the permitted images and information), alter, resell, create of produce work that will mislead customers as far as the actual provider of the contents of the website is concerned. Any reproduction, reprinting, transfer, announcement, spreading off or transmission, or any other use of the contents by any means or way for commercial use of the contents by means or way of commercial or other reasons, is only permitted after the previous written consent of Nostalgia . Names, logos, images and distinctive marks representingNostalgia and its products, and/or services are the exclusive trading and distinctive marks of Nostalgia , and are protected by the Greek, Communal and International laws on commercial marks and industrial and intellectual property and illegal competition.
5. User’s obligation
The users of our website accept, consent and stipulate that, they will make lawful use of the site. The purchase of merchandises via our e-shop is only permitted to users that have the legal right to conclude contracts and contractual ability as provided by Greek legislation. The users further accept that, they will not use our websites and e-shop for the sending, publishing, e-mailing or transferring information through any means of text that is illegal, prejudiced, threatening, insulting, bothersome, defamatory, rude, shameful, libelous, that violates the right of confidentiality of another person, shows maliciousness or express racial, national or other discriminations and may cause damage to minor age by any way. Information is not entitled to be transmitted in accordance with the legislation or contractual or managerial relationships (such as internal information, proprietary and confidential information or covered with confidentiality agreements), violates any patent, commercial secret, intellectual rights or other third parties proprietary rights, contains software virus or any other codes, records or programs designed with the purpose to discontinue, cause damage, destruction or obstruction of any software or computer material operation, or violates intentionally or unintentionally the Greek and communal legislation in force and their provisions, that may disturb by any means and contents third parties, being used for the gathering or saving of users personal data. The purchase of merchandise via our e-shop is only permitted to users that have legal right to conclude contracts and contractual ability as provided by the Greek legislation.
Nostalgia acknowledges the importance of the issue regarding the safety of the users personal data and its e-transactions taking all necessary measures with the most modern and advanced methods securing in this way its maximum possible safety. All information relating with personal data and transactions are considered safe and confidential.
Customer identification: The codes used for a customer’s identification are two: e-mail, or username and password which provide an absolute safe access to personal data whenever they are used. The customer is the only person that has access to his/her data via the above codes being exclusively liable for the maintenance of their secrecy and hiding from third parties. In case of loss and leakage of the above information the customer must immediately advise Nostalgia , or otherwiseNostalgia is not liable for the use of the given password from an unauthorized party. We hereby recommend avoiding, for safety reasons, the use of the same and easily traced password (such as date of birth).
Automatic logoff: If an account remains inactive for more than 20 minutes, the account will automatically be logged off.
7. Protection of personal data
During your visit to the pages of the site nostalgia-ithaki.com you may be requested to declare your identity particulars (full name, occupation, e-mail, address for products delivery, telephone and data on your credit card-if the payment be made via credit card) in order to process your orders in accordance with the provisions of L.2472/1997 re “protection of individual from the process of personal data” and L.3471/2006 “protection of personal data and private life in the e-communication”. The design of the present site allows the users to visit without disclosing any personal information. The declaration of a user’s personal data is necessary only when one places an order, or is a member ofNostalgia club, or if one wants to communicate with Nostalgia . Any personal data declared in any of the pages and services of our internet sites are solely and exclusively kept for reasons concerning your transactions with us, improvement of the services provided and securing operation of the corresponding service and the use of such information is not allowed to be used by any third party (except the law requires so for the competent solely authorities). For any inquiry or declaration relating to these issues please contact us by emailing email@example.com. The user reserves the right to be informed at any time regarding the existence of his/her personal file and/or objection to the further process of its data or correction of such and for information and amendment of the said data in accordance with the legislation in force for the protection of personal data.
8. Personal Data
In order to facilitate your search we have chosen a simple procedure: By using the search engine you will easily find a given product. In case you wish to place an order you complete the order form in the Greek, or English language. The company does its best to provide services of high quality. Despite that, cases of errors in prices and ancillary products, characteristics cannot be excluded. Any discontinuation of the site’s operation, or any “human” errors during the information/printing of price of a product should also not be excluded. For the safety and effectiveness of your purchases if you discover that a product is offered in an unusually high or low price in relation with its market value you are hereby asked to communicate with customer services department by calling +30 26740 33113, or emailing firstname.lastname@example.org before proceeding with the given order. When your order is registered you will receive an automated email confirming the receipt of your order, and mentioning its details. After the dispatch of your order you will receive a second confirmation email stating the products to be delivered to you. During the process of your order, you may receive a series of automated e-mails referring to the process of your order.
9. Repudiation/return – replacement of products
You have the right to return the purchased products and request to be changed with another product/s equal to, or higher, than the initial amount paid. within 15 calendar days from the order delivery subject that the product that is to be exchanged is intact and not used. Changes on goods that have be acquired by changing another product are not allowed. Products that are to be exchanged/returned must: a. Be accompanied by either the receipt, or the exchange card and product warranty b. The product(s) must be intact and unused in its/their original packaging.
Return shiping costs are charged to You.
10. Cancellation of order
An order may be canceled in the following cases:
1. Before ordering, during the online ordering process you can go back and remove the quantities of products from your cart by choosing the “remove” icon.
2. If the online order has been completed but the product has not yet been shipped you can call 2674033113 and one of our partners will take over the cancellation of your order. This feature is provided to you by the time we notify you of the sending of your order.
An order may be cancelled if the product has not yet been dispatched
11. Methods of payment
a. Payment by credit/debit card The e-shop of Nostalgia accepts all credit cards. All transactions are protected by the most advanced online security systems which guarantee the safest transaction environment. The security of transaction is handled through the online secure platform of VIVA PAYMENTS. As far as credit/debit card payments are concerned, please follow the instruction displayed on the website. Nostalgia does not store any data and thus the user must enter all credit card data every time a new order is placed. When payment is made via credit/debit card, the delivery of the order can only be made to the credit card holder. b. Payment upon delivery By choosing this payment option, full payment is made to the courier service employee at the time of delivery. c. Bank deposit Please deposit the exact amount of your order within 4 working days to our Pireaus Bank account GR39 0171 3840 0063 8413 8330 545.
12. Prices of the products on sale
VAT is included on all prices of all products sold online.Nostalgia reserves the right to readjust the prices. The policy of our product prices is the same in both physical and online stores. However, at times, there might be specific promotional actions on selected products in one or more points of sale. In any case and despite the fact that the best efforts are made for all data to be accurate,Nostalgia holds the right of making printing and/or technical errors in prices and product characteristics. For this reason it is recommended that during offers one should communicate with the customer services by calling +30 26740 33113 for confirmation regarding a given order.
13. Order/Delivery of products/shipment expenses
We use courier, Elta post office and Transportation company for our shipments. Upon completion of placing an order, a confirmation email with the order details is automatically sent to the client. The orders are dispatched within 5 working days from the moment that an order is placed. Delivery days and times are usually Monday-Friday, except for holidays, from 9am to 5 pm. The above do not apply during periods of extreme weather conditions, strikes and other causes of force majeure that may affect the correct delivery of goods.
For orders from 80 euros and up shipping is free in Greece.
From orders in jewellery only from 25euros and up hipping is free in Greece.
14. Damaged products
The products available in our online store are sent to you well packaged and udamaged and travel at the cost and responsibility of the buyer.
In every transfer there is always the possibility of loss and the customer who shops online must be aware of this.
Upon receipt of the product you ordered, you must check the intact packaging and remove it without damaging it to inspect the product to confirm the absence of damage, wear or external defects in it before the carrier.
In case you find that there is damage (eg broken goods) or external defects in the product, you must indicate them to the carrier and immediately inform the company by phone, taking some relevant photos to send them in digital form via e-mail at email@example.com.
If you sign the receipt and accept the product and the carrier left, it is considered that it was delivered to you in excellent condition, without damage or external defects and no damage is recognized.
It is always possible to choose your own company of transportation.
15. Delay of order
Your order may be delayed for the following reasons: A supplier has delayed delivery of goods. In this case,Nostalgia will contact you to see whether you want to receive an alternative product, wait for the product to be delivered, or cancel the order.
16. Informative e-mail (newsletter)
Nostalgia sends out informative emails to clients and those interested. The company is not liable should an intended newsletter not reach its intended destination. A newsletter might end up in a spam-folder depending on the filter settings of a given email account. This can be avoided ifNostalgia email addresses are added to a safe list. If you no longer wish to receiveNostalgia newsletters, please email us at firstname.lastname@example.org, or by filling in the relevant form found on nostalgia-ithaki.com.
17. Applicable law and competent courts
The Greek law governs the contracts concluded with our e-shop and any disputes arising from these contracts are exclusively referred for solution by the courts of Athens.
18. Communication with Nostalgia
The user may communicate with the company by calling +30 26740 33113, by emailing email@example.com, or by post, address Nostalgia. Chrisostomos Tsindilas Vathy, Ithaca, Greece.